15 June 2018

Gorram Computer

I'm generally good with computers.

I'm generally good with fixing things when they go wrong.

I'm lost at this one.

Last night Windows Update was doing its thing on the laptop.

Restart.

Got to 100% complete and instead of going to the enter-the-password screen, it restarted again.

Got the "Windows failed to reboot, would you like to try safe-mode" screen.

Booting to safe-mode got me a "update failed to install restarting".

Windows Update can see the update I am trying to install: KB4284826.

When I try to download and install it gives error KB80073701.

I've since found that's the "something wrong we don't know what" error code.

So far, nothing has fixed it and I can't find the manual download for the update in question.

Joy.

5 comments:

  1. My laptop updated two days ago. Every time I would try to shut it down it would want to update and shut down or update and restart. A bunch of times it would restart and I'd have the black screen of death and it wouldn't let me shut it down. I had to unplug it and remove the battery. It finally resolved itself when I left the battery out and just used the power cord to reboot. Shut it down, replaced the battery and rebooted again. Now everything is hunky dory. Not sure why that worked, but it did................

    ReplyDelete
  2. I've had the same issues as you with some of the Windows 10 updates. Do as Bob says, turn off, take the battery out, unplug it, let it sit dormant for a while, and then plug it back in and redo. If it starts getting wonky again, just unplug and yank the battery out, let it sit for a while, and then redo. After 2-3 times of doing this your system will wake up, act perfectly normal, and look at you like it is trying to ask YOU what your problem is.

    And, never answer computer questions after watching an episode of "Westworld" as it gets kinda trippy wondering what reality really is.

    ReplyDelete
  3. Oh, and once you get it running right, do a Disc Cleanup and whatever else you do to clean extra crap off your system. A Defrag overnight might also be in order. You know, all that annoying housekeeping crap that sucks all the fun out of owning a computer.

    Windows has gotten large enough that it seems to have become an issue with even the larger newer computers (last year or the year before designs, not the latest greatest $10k laptops out there.)

    Now if I could just get World of Tanks to quit sending me an auto-update every day (seriously, 5 days, 5 updates, most of them huge timewasters? WTF? Damned Russians.)

    ReplyDelete
  4. Hey Angus;

    There are times I miss my Windows XP, that thing ran better than any apple product ever made. Gave me absolutely no problems....then of course Microsoft kills it....

    ReplyDelete
    Replies
    1. I went from XP to OSX 10.4, which ran just fine. Upgraded to 10.6.8 which doesn't give me any problems except the browser makers stopped supporting it (just like XP actually).

      Having run them both, a lot, I'm not seeing a reliability or speed distinction between Win or OSX on the same hardware even.

      I will say one thing for Apple, they don't have a huge number of people holding out on the last OS because the current one is a shitshow (cough cough VISTA cough cough first release Win10)...

      Delete

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