tag:blogger.com,1999:blog-1406088964942152547.post9220649427765902294..comments2024-03-28T16:16:48.699-04:00Comments on The Abode of McThag: PreparedAngus McThaghttp://www.blogger.com/profile/09295013525738248801noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1406088964942152547.post-20368935340887977772018-07-27T23:46:55.142-04:002018-07-27T23:46:55.142-04:00Had a great customer service experience recently, ...Had a great customer service experience recently, and I am bursting to tell SOMEONE, so, since it is slightly related, I am going to tell the story here.<br /><br />My wife bought me a Leatherman PSTII WAAAAY back, and I carried it every day until some low-life stole it when I put it down on a desk for five minutes. I still have the belt pouch.<br /><br />I replaced it with a Leatherman Wave - a better tool in that the pliers' grips didn't cut my hand, but heavier. Still, I carried it every day until the day that the the lock on the knife blade didn't lock reliably.<br /><br />Seeing as the internet is apparently a thing now, I searched for "leatherman wave parts" thinking that the lock was a replaceable piece (turns out it isn't - it's part of the chassis), and finished up at the website for Zen Imports, who are the Leatherman agents here in Oz.<br /><br />While I was browsing, a chat window opened with "Can I help?", so I relayed what I was after.<br />The response was, "Send it to us. There is a 25-year no questions asked warranty, no proof of purchase required."<br /><br />I duly sent it off.<br /><br />Just today, I got a parcel - a brand new Leatherman Wave, courtesy of the importers, as a warranty replacement.<br /><br />I am not allowed to carry a gun here in Oz, but that Leatherman goes everywhere my pants go.<br /><br />So far, by the grace of God, that multi-tool, some cash, a credit card, and a pair of cheap sunglasses have allowed me to survive in this cruel, cruel world.Sendariushttps://www.blogger.com/profile/13286039362709773644noreply@blogger.comtag:blogger.com,1999:blog-1406088964942152547.post-23977089367517513672018-07-27T21:56:27.131-04:002018-07-27T21:56:27.131-04:00My dad taught me the 'must haves,' 'sh...My dad taught me the 'must haves,' 'should haves' and 'wanna haves.' <br /><br />He learned some of it in AF survival school, most of it knocking around as a kid in the bayous. He said most of the AF stuff was how to get rid of the required stuff as quickly as possible.<br /><br />Even today, got a knife, a lighter and some basic stuff on me most all the time. <br /><br />And his lessons as to cover vs concealment were... interesting.Beanshttps://www.blogger.com/profile/15293778848879361153noreply@blogger.com