16 May 2017

Just Say "We Don't Patch Tires"

I got a screw in my right rear on The Precious.

The hole is dead center in the tread, no where near the sidewall.

To get home I used a tire plug to stop the air loss.

I took the car to Tires Plus, 3732 Us Highway 19, New Port Richey, FL 34652.

I was informed that because I used a plug, they cannot patch it.

"Why?" I ask.

Because the plug pushes the belts aside.

"You mean like the screw that made the hole did?"

Sort of.

"But HOW the belts get pushed aside matters?"

What?

"You just told me that you'd fix it if there was a screw still in the tire, leaking air, that had pushed the belts aside; but you won't fix it if a soft piece of rubber impregnated rope is doing that."

"That's not what I..."

Yes, it is what you said.  It's not what you mean.  What you mean is you don't patch tires.  What you're told to say doesn't make sense, but your industry created a group that lets you hide behind their proclamations to sell tires rather than repair them.  If you're going to come up with a line of bullshit, at least have the courtesy to admit it when someone who knows more than your script comes in.

And they wonder why I own tools.

I keep running into this problem from shops.  They have reason after reason to not do what I want/need done, and propose a different fix that costs a lot more.  Costs I invariably cannot bear.  So I get desperate and learn how to do what I want done.

Guess what?

The thing they won't do fixes the problem.

Guess what else?

They got 100% of $0 for the repair.

So I still have a plug that holds air in the tire, rather than the patch I wanted.
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4 comments:

  1. Miguel GFZ16 May, 2017 09:29

    The problem is getting the tire out of the wheel and back again. The patches, rubber glue and the rest of the stuff is for sale in Amazon for way less than the cost of a new tire.

    ReplyDelete
    Replies
    1. Angus McThag16 May, 2017 09:39

      If I owned a tire machine, I'd have just done that.

      I am seriously considering investing in one now.

      Delete
  2. Terrapod16 May, 2017 20:00

    I hope this is not Discount Tire. They fix any tire they sell no charge if the item is center area. They only get hinky if it is near the side (have a perfectly good tire that they wont fix cause the hole us just barely to the outside of the center tread outer edge, and no one does real vulcanizing any more. I have nothing but praise for DT in this part of the country.

    ReplyDelete
    Replies
    1. Angus McThag17 May, 2017 08:20

      Tires Plus.

      No mention of "we didn't sell it" but a technobabble of pseudo-engineering sounding stuff intended to scare the customer into buying a new tire from them.

      Now I know they will lie to me. Trust is destroyed.

      Can I believe they actually did an alignment now?

      Delete

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