Notice the guaranteed delivery date.
When it didn't show up yesterday, I asked them, "Well... your listing says, "Guaranteed delivery Mon, Aug 26". The tracking says it may or may not actually be at the post office in Lenhartsville, PA. The mail just arrived here, and no shifter. How do you intend to resolve this?"
They replied, "Good morning, We do not offer guaranteed shipping through usps as it is not a guaranteed service.? That is some ebay thing where they give you a coupon or something, it has nothing to do with us?"
Except, they're the one who set up the sale on Ebay and selected the guaranteed delivery date option THEN decided to use USPS as their shipper. In fact their ad still shows a guarantee!
It does have something to do with you Cultrag.
Especially since their current ad for the part includes a guaranteed shipping time!
No surprise... sigh
ReplyDeleteThey were quite precise. You'll get it by August 26th. Of next year, or the year after.
ReplyDeleteAnd that's how they'll justify it if you take the complaint up high enough the legal chain.
Man, I miss part houses you could walk into and peruse with a knowledgeable parts guy next to you. Or, well, having a knowledgeable parts person to begin with.
I did have to research the part number myself.
DeleteThe next August 26 that falls on a Monday is in 2024.
DeleteUSPS says it will be here September 3, 2019.
Why on Earth was I complaining?
Because you're you?
DeleteI just bought a new laptop online.
ReplyDeleteDelivery information says to expect delivery on 5th September.
It arrived today (28th August).
I had planned on being home to receive it, but instead I come home to find the parcel on the doorstep.
I wonder if they would have reimbursed me the four figure purchase price if it had been stolen?