The main problem most people have with DEI, even if they're unaware that DEI is present, is that DEI demands that the goods produced are exclusively Diversity, Equity and Inclusion and not the purported product they're supposedly selling.
DEI becomes the product, exclusively.
As I asked about Black Star Brewing, "Is the beer any good?"
I ask Jaguar, "Is the car any good?"
I'm asking if the food will remain comfort food as Cracker Barrel goes through the throws of DEI capture.
When I buy a product, I want it to do what it's supposed to do and I'm buying it for itself.
I'm not generally buying a political or social position that comes with a physical product as an afterthought.
That pretty much defines the problem with many TV shows and movies. Dr Who cratered because the writers cared more about political talking points than stories, Rings of Power is another great example. As for Cracker Barrel, one opened near me, and closed after two years. The Chick-Fil-A next door is still doing land office business so I'm guessing product was the problem.
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