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The company we're insured through did not change.
The member ID number did not change.
The group ID number did not change.
The persons covered by the policy did not change.
So why did my dentist think the policy was inactive?
Because the date start date changed from 01Jan24 to 01Jan25.
It's really odd that this tripped them up because they managed to automatically update this every year for the past five.
But not this year.
Not when I have a cracked tooth to look at.
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