The mortgage payment could not be processed becuase there's now something called an ACH routing number.
This is different from the routing number printed on the checks we've been using for years and years.
The new mortgage company's "how to find your routing number" guide tells me to use the number printed a the check in the same line as the account number...
But that will be rejected.
The routing number I needed was printed, very small, near my bank's name on the check.
The bank explained that we'd probably been using the newer routing number for a long time, it's just that existing accounts updated automatically when the rules changed.
Why did the rules change?
Probably something to do with Warren Drugs.
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