16 November 2016

Customer Service

I ordered a set of XL M1956 suspenders from Moore Militaria.

VG condition:

I respectfully disagree over this assessment.

I called to express my disagreement and talked to the owner (he answers his own phone).  He indicates that there's a description that warns me of the state of things.

I cannot make any browser on any of my machines show that description.

No matter, he offered to swap them out for an unissued set and was very nice about it!

It's when things go wrong you find out how good a company is, not when things go right.

1 comment:

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