28 January 2021

Smith And Wesson Email

The Sigma appears to be winging its way back to me.

They never did contact me about the cost of the repair, but the "Adult Signature Required" with the tracking information informs me that it's the same gun I sent them in the first place.

Now we wait to see if they fixed it, or if it's in the same state as when it left.

Eyes crossed.

Posted by Angus McThag at 18:27
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2 comments:

  1. StBernardnot28 January, 2021 19:54

    You too? I sent mine the second time & let them know I was not happy. The second time they fixed it. (The safety kept falling out. Pro Series .45 cal.)

    ReplyDelete
    Replies
    1. Angus McThag28 January, 2021 21:56

      Dunno if it's "me too" yet. It's entirely possible they fixed it. The email prior to this indicated that, "The firearm is currently in the repair process. Once the firearm has been repaired they will log in the repair notes. Average turnaround time for warranty repairs at this time is approximately 6-8 weeks. You will receive an email with return tracking information upon completion of your firearm."

      I've got that tracking information now.

      Fingers crossed!

      Delete

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