23 August 2023

They Used To Better About This

There was once a time when GM would just keep a part in stock, on a shelf, until the damn thing sold.

They created an impressive network that cross-referenced who had what where and deftly arranged for the part to be whisked to the buyer.

Now they can't even figure out if they have a part in stock, or not.

If they say "discontinued" it's certain it's gone.

But too many discontinued parts are listed as "in stock" and you don't get to find that out until they cancel your order a week later.

3 comments:

  1. Parts are ridiculously hard to come by for any car it seems like. We need a solenoid valve for our 06 Jeep's transmission and there are over 7600 on backorder. Without it, the Jeep can't be driven. My mechanic says it's that way for LOTS of parts for every car.

    ReplyDelete
  2. Then again, GM used to be good at making vehicles...

    ReplyDelete
  3. The supply chain shortages we've been experiencing the past few years have made a bad situation when it comes to OOS parts much worse.

    I had to do a lot of gyrations to deal with the inavailabilty of magnetic ride shocks for my C6. I finally got the issue resolved but I had to order a Chinese knock-off GM Tech2 scanner off eBay from a grey market seller in Hong Kong. It took three tries to get one of those because the first two packages ordered from Amazon were mysteriously "lost" in transit. Luckily Amazon ate that and gave me a full refund... But it took about two months to finally get the "SERVICE RIDE CONTROL MAX SPEED 158" message gone for good. That was super annoying.
    -swj

    ReplyDelete

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